At PlotYaadi, we care about your privacy and are committed to keeping your personal data secure and confidential. This Privacy Policy explains how we collect, use, disclose, and secure the personal data of users who visit and engage with our platform. By accessing and using our platform and Services, you consent to the terms and practices outlined in this privacy policy. For any secondary or distinct purposes, we will always seek your separate permission.
1. Information we collect
In order to provide our Services, We collect the following types of Personal information about you when you use or visit our Platform or Services:
A. Information you provide us:
We collect the personal information that you directly and voluntarily share with us through forms or other means on our platform. This includes:
• Account Registration Details:
Your name, address, pin code, email address, mobile number, and other login information (password, username) when you create an account on PlotYaadi.
• Land & Plot Listing Details:
Information about the land or plots you wish to buy, sell, or lease, including property location, type, nature, size, survey numbers, price, description, photographs, and legal property papers (such as 7/12 extract, Sales Deed, or property registration documents).
• Contact & Inquiries:
Information you provide when you fill out contact forms, post inquiries about a specific plot or land, or communicate with our customer support team.
• Profile Verification:
Any identity proof or professional details you share if you register as an authorized builder, agent, broker, or owner (such as RERA registration number, business or agency name, property tax documents, etc).
B. Information collected automatically:
We, or our third-party service providers, may automatically collect certain technical and usage data when you visit or interact with PlotYaadi. This includes:
• Device and Connection Data:
Information about the device you use (mobile, laptop, or tablet), your internet network, IP address, browser type, and operating system.
• Usage and Activity Data:
Details about how you use our platform, such as the pages or plot listings you view, the time spent on those pages, and your search history on PlotYaadi.
• Cookies and Tracking:
We use cookies and similar tracking technologies to remember your preferences (like your preferred location or language) and to improve your overall experience on our platform. If you wish, you can disable or manage cookies anytime through your device or browser settings.
2. How we use your information.
We use the data we collect for various business and operational purposes to ensure a smooth and secure experience on PlotYaadi. This includes:
•To Provide and Manage Services:
To create your account, publish your land or plot listings, and allow other users to view and inquire about your properties.
•Communication and Verification:
To send you OTPs for login, verify your profile details (like RERA number or property papers), and notify you about matching plot inquiries.
•Customer Support:
To respond to your questions, fix technical bugs, and provide assistance when you contact our support team.
•Platform Improvement:
To analyse technical and usage data so we can understand user behaviour and make the website faster and easier to use.
•Security and Legal Safety:
To prevent fraud, fake listings, or illegal activities on our platform and to comply with any legal obligations.
3. Data Sharing and Disclosure
We take your privacy seriously and do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your data only in the following limited and necessary circumstances:
• For Property Listings & Leads:
When you list a plot or property, certain details (like property features, description, and your preferred contact information ) will be visible to public visitors searching on our platform. Additionally, if a registered buyer expresses interest in your listing, we may share your contact details with them (and vice versa) to help you connect and facilitate the transaction.
• Service Providers:
We may share your data with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you (such as our hosting provider or OTP/SMS services etc). These providers are obligated to keep your information confidential and use it only for the tasks we assign them.
• Legal & Government Compliance:
We may disclose your information if required by law, court orders, or requests from government authorities (such as land record departments or law enforcement)to prevent illegal activities and protect our platform's safety.
4. Data Security
We take the security of your personal information and property details very seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes:
• Secure Storage:
All your personal details and uploaded documents (like 7/12 extracts or RERA numbers) are stored on secure servers with restricted access.
• Encryption:
We use industry-standard encryption protocols to protect your data during transmission (e.g., when you submit a form) and while it is stored on our platform.
• Controlled Access:
Only authorized team members who need the information to perform specific tasks (like verification or customer support) are granted access to your data.
Please note: While we do our absolute best to protect your data, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Links
Our platform may contain links to third-party websites, such as government land records portals (Mahabhulekh), RERA authorities, or Google Maps, to provide you with helpful resources and information.
Please be aware that we do not control, endorse, or monitor these external websites, and we are not responsible for their privacy practices, content, or how they handle your data. Once you leave our platform via these links, any information you provide is governed by the privacy policy of that specific third-party website. We highly encourage you to review their privacy policies before sharing any personal information.
6. Children's Privacy
Our platform is intended solely for users who are at least 18 years of age or older. We do not knowingly collect, request, or process any personal information from children under the age of 18. If we discover that a minor has provided us with personal data, we will take immediate steps to delete that information from our servers.
7. Changes to the Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, platform features, or for legal and regulatory reasons. When we make any changes, we will update the "Last Updated" date at the top or bottom of this page. We encourage our users to review this page periodically to stay informed about how we are protecting their personal information. Your continued use of our platform and services after any modifications constitutes your acceptance of the updated Privacy Policy.
8.Grievance Redressal & Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, our data practices, or any property listings, please reach out to our team at:
•Email: contact@plotyaadi.com
By continuing to browse and use our platform, you explicitly agree to the terms outlined in this Privacy Policy. You acknowledge that you authorize the collection, processing, and standard sharing of your information as detailed above to facilitate smooth property transactions on our platform.